Terms and conditions for the Tenuta La Gigliola shop:

1. Acceptance of terms and conditions: By accessing and using the website TenutaLaGigliola.it and its online shop, you agree to the following terms and conditions. Use of the site is only permitted to persons over the age of 18.

2. Product: All products offered on the site are produced by Tenuta La Gigliola. We reserve the right to modify the product assortment at any time without notice.

3. Prices: All prices listed on the site are in euros and include applicable VAT. We reserve the right to modify prices at any time without notice.

4. Payment: We accept the following payment methods: credit card, bank transfer, and PayPal. Credit cards are charged at the time of ordering. In the case of payment by bank transfer, the order will be shipped only after receipt of payment.

5. Returns and refunds: In case of defective or non-conforming products, we are available to make a return and refund of the product. Please contact us within 14 days of receiving the product. However, please note that the right of withdrawal cannot be exercised on products with expiration dates and we cannot accept returns of opened or consumed products.

6. Privacy: All personal data provided by customers will be processed in accordance with current privacy regulations. Data will be used only for order fulfillment and will not be provided to third parties.

7. Applicable law and jurisdiction: The terms and conditions are governed by Italian law. In case of disputes, the jurisdiction will be that of the court of Florence.

8. Contacts: For any information or request, please contact us at the email address info@lagigliola.it or at the phone number +39 0571 669206.

• Addition for B2B business customers to terms and conditions:

  1. Customized offers: we offer customized offers for our B2B business customers based on the quantity of orders placed and the frequency of purchases.

  2. Wholesale orders: we accept wholesale orders for our B2B business customers. Please contact us directly for further information on payment and shipping methods.

  3. International shipments: we offer international shipments for our B2B business customers. Please contact us directly for further information on payment and shipping methods.

  4. Product warranty: we offer a warranty on products for our B2B business customers in case of defective or non-compliant products. Please contact us within 14 days of receiving the product.

  5. Wholesale prices: prices for our B2B business customers may vary based on the quantity of orders placed. Please contact us directly for further information on wholesale prices.

  6. Electronic invoicing: we offer the option to receive invoices in electronic format for our B2B business customers. Please contact us directly for further information on invoicing methods.

  7. Confidentiality: we are committed to maintaining the confidentiality of information and data for our B2B business customers, in compliance with applicable privacy laws. Information will only be used for order processing and will not be provided to third parties.

  8. Changes to terms and conditions: we reserve the right to modify the terms and conditions at any time without prior notice. Please regularly review the terms and conditions for any updates.